Fat Media are specialist Citizens Advice Bureau website designers and developers for the UK
Designing a successful Citizens Advice Bureau Website requires a keen understanding of the service and the many benefits it offers to the public
Citizens Advice Bureau website designs contain a large amount of information and it is therefore imperative that usability and clearly structured menus, site search functions and links are organised in a logical way.
Citizens Advice Bureau websites quite often have a public facing service and a referral system which can be used to contact partner agencies and other CABS in a secure and speedy manner.
Many visitors to the Citizen’s Advice Bureau website will be arriving on the site for the first time, therefore it is very important that the site search function covers a variety of options and is advanced enough to cross search options with the user’s postcode.
At Fat Media, our specialists have designed Citizens Advice Bureau websites for numerous clients in the sector and based on our strong experience with Citizens Advice Bureaus we are confident that we can offer an excellent, secure solution for your service.
One of the key features which we have developed focuses on a referral facility, in our system there is a specially developed functionality which allows advisors to be guided through a telephone conversation or face to face meeting by a series of guided prompts. Once the advisor completes the process they can refer the user quickly and easily to a partner agency.
Recent examples of Citizens Advice Bureau website designs include Liverpool Advice Alliance www.liverpooladvicealliance.org and One Stop Advice, Manchester www.manchestercab.org
If you are interested in finding out more about what we can offer, get in touch today on 01524 548948 and we will send you through recent examples of our Citizens Advice Bureau website design and development work.