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Account Manager


We are looking for a relationships-focused multi-tasker with a background in digital to join our Client Services team as an Account Manager.

Based out of our Bristol office, you’ll be managing a diverse portfolio of clients, working closely with our team of technical and marketing experts to identify opportunities, solve problems and deliver solutions to briefs that delight and inspire.

You will benefit from 25 days holiday (plus bank holidays), a salary sacrifice pension, free drinks on a Friday (subject to offices re-opening), retail discounts and other services through our Employee Benefits scheme, and a whole host of social events through-out the year.


About Us

Fat Media is an award-winning digital marketing agency and part of the Fat Media Group, which includes Reading Room, a digital consultancy, and RONIN International, a global market research business.

We specialise in website design and development, e-commerce, digital marketing, hosting, marketing strategy and more, delivered nationwide from our offices in London, Bristol and our spiritual home in Lancaster. 

We’re proud to work with many ambitious businesses, both from the North West and further afield, including Lakeland, Maximum Adventure, OCS, and Four Seasons Health Care.   

Our team culture is open and positive; we collaborate on ideas, help each other out, and bond over a drink on a Friday night. Put simply, being part of our team is more than just a job. We are a tight-knit community who are genuinely passionate about our work and the results we achieve for our clients.   

About the Role

Working closely with the wider team, our Account Managers are the first point of contact for our diverse portfolio of clients across a range of disciplines including Wordpress and Umbraco web builds, design, branding, SEO and digital marketing.

You’ll be taking briefs, working with the team to estimate new jobs and offering excellent customer service when there are issues to be resolved.

You’ll build superb relationships with clients and you will always be on the look out for opportunities to sell in new work and services.

Salary: £23k-£25k DOE

About You

No two days are the same in this role, so we’re looking for a solutions-focused multitasker who can take ownership of their portfolio and juggle competing demands with a smile on their face. You will ideally have digital agency experience and have some great examples to share of where you’ve developed lasting, commercially productive relationships with clients. You’ll be confident talking about all things digital and thrive on working collaboratively in a team. This is a great opportunity for someone looking to progress from Account Executive level into a more autonomous role.

  • Minimum of 2 years in a digital role (ideally within an agency)
  • Excellent written and verbal communication skills
  • Good problem solving and organisational skills, with the ability to multi-task
  • Superb interpersonal skills including the ability to encourage collaboration from others
  • Experience of reporting on financials


  • Experience of working with Wordpress or Umbraco CMS
  • Experience of managing Social Media or PPC campaigns


Interested? We’d love to hear from you.

Please be aware that we receive a wealth of applications for our vacancies and if you have not heard from us with 2 weeks of the closing date then your application has been unsuccessful. If you have any queries, then please call us on 01524 548948.

We reserve the right to close this application before the closing date.

Why Fat Media, you ask?


25 days holiday plus statutory days

Free drinks from our beer fridge every Friday

Relaxed dress code

Local eatery discounts


We'd love to hear from you

Apply Now

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